Confirm Your Business Address
Written By Anand Raj
Last updated 4 months ago
This is Step 4 of your Business Onboarding — confirming the physical address of your business.
Why this step matters
Your address powers location answers, directions, service-area logic and timezone-aware call handling. Keeping it accurate means callers always get the right answer the first time.
In most cases — this is already filled for you
If you selected your business from the Google search in Step 2 (Find Your Business), your address is automatically pre-filled here from your Google Business Profile. Just review it, fix anything that's outdated, and click Continue.
If the address wasn't auto-filled — for example, if your business wasn't on Google or you skipped the search — simply fill in the fields manually:
Address Line 1 - full address, including street, suite or unit number.
City
State / Province
Zip / Postal Code
Frequently Asked Questions
Where does the pre-filled address come from?
Where does the pre-filled address come from?
From the Google Business Profile you selected in Step 2. If that listing has the wrong address, update it on Google first or just correct it here before continuing.
What if my business doesn't have a physical storefront?
What if my business doesn't have a physical storefront?
Enter the address you'd want on file — typically your registered business address or service-area base. If you'd rather not share an address publicly, contact the Agency to discuss how to handle location details.
Can I add multiple locations?
Can I add multiple locations?
This step captures your primary address. Additional locations are configured later in the Business Location step of Agent Training Info.
Can I change my address later?
Can I change my address later?
Yes. You can update it any time from the Business Portal after onboarding — or ask the Agency to update it for you.
More in Business Details & Onboarding Fee
Was this helpful?
Still need help? Ask the team