Spectrum
Written By Anand Raj
Last updated About 1 month ago
Forward calls from your Spectrum Business line to your dedicated Kickcall AI phone number.
Turn on call forwarding
Lift the handset on your main Spectrum line and dial
*72.Enter your 10-digit Kickcall AI phone number.
Wait for the confirmation tone, then hang up.
Turn off call forwarding
Lift the handset and dial
*73.Wait for the confirmation tone, then hang up.
If your Spectrum plan includes the online voice portal, you can also enable forwarding from there under Call Settings → Call Forwarding → Always Forward.
What this does
Call forwarding redirects every incoming call to your Kickcall AI agent. When forwarding is disabled, all calls go directly to your main business line and your staff must answer in person.