Configure Customer.io
Written By Maruf Ansari
Last updated 11 days ago
Customer.io is a customer messaging platform. Activating it inside Kickcall lets you send automated messages across email, SMS and push throughout the customer journey — onboarding, activation, retention and re-engagement.
What you get
Trigger lifecycle messages from Kickcall events (signup, onboarding completed, package upgraded, usage thresholds, etc.).
Run multi-channel campaigns (email + SMS + push) from a single workflow.
Segment customers using Kickcall data synced into Customer.io.
Activate Customer.io
Open Configuration → Third Party.
On the Customer.io card, click Activate.
Connect your Customer.io workspace using your Site ID and API Key (from Customer.io → Settings → API Credentials).
Use View Documentation on the card for the latest setup steps from Customer.io.