Skip to main content
Business Details & Onboarding Fee

Why You're Choosing an AI Receptionist — Quick Survey

Written By Anand Raj

Last updated 4 months ago

This is Step 6 of your Business Onboarding — a short survey before you continue to payment. Tell the Agency why you're bringing in an AI receptionist so your agent can be tuned around the problems that matter most to you.

What to do here

Select all the reasons that apply to your business. You can pick as many as you want — there's no wrong answer. Common options include:

  • Too many missed calls

  • After-hour call coverage

  • Lunch break call coverage

  • Reduce front desk workload

  • Improve patient / customer experience

  • Cost savings over hiring staff

  • Competitor already using AI

  • Scale without adding headcount

  • Spam call filtering

  • Other — type your own reason

Once you've made your selections, click Continue to Payment.

Why we ask

This step is purely for survey purposes — it doesn't change your pricing, your agent setup, or your integration. We use the answers to:

  • Serve you better — knowing your top pain points helps the Agency prioritize the right behaviours when training your AI agent.

  • Improve product direction — your reasons feed back into what we build next, so the platform keeps solving the problems real businesses actually have.

Frequently Asked Questions

No. This step has no impact on pricing, features or your integration. It's only used to understand your needs and improve the product.

This survey is captured at onboarding. If your reasons change down the road, just let the Agency know — they can update it on their side.

Pick Other if none of the listed reasons fit, and type your own. Specific, real-world reasons are the most useful — they directly shape how the Agency and product team think about new features.

You'll move to the Onboarding Fee step, where you'll review and pay the one-time onboarding fee before continuing with Agent Training Info.

More in Business Details & Onboarding Fee

Was this helpful?

Still need help? Ask the team