You're Done — Move to Agent Training Info
Written By Anand Raj
Last updated 16 days ago
This is the final step of Stage 1 — Business Onboarding. Your payment is confirmed and your business is officially set up with the Agency. The next stage — Agent Training Info — is where your AI receptionist actually learns how to handle calls for your business.
What just happened
Payment Confirmed — your one-time onboarding fee has been received.
Your business profile is created on the Agency's platform.
An Account Manager is being assigned to your business.
What to do next
Click Few Steps Away, Lets Move to start Stage 2 — Agent Training Info. This is where you give the AI receptionist everything it needs to sound like your business on real calls:
Business Location(s)
Transfer Call Setting
Agent Capabilities
Knowledge Base
Sample Call Recordings
Telephony Details
Customer Sentiments
Integration Details & credentials
Fill in whatever you know — your Account Manager will help with the rest.
Meanwhile, the Agency is setting things up
While you fill in Agent Training Info, the Agency works in parallel on your business:
Account Manager Assigned — 2–4 hours
Welcome Email from your Account Manager — within 24 hours
Kickoff Call — within 48 hours
Agent Go-Live — within 2 weeks of submission