🏢 Business Status Handling

Greater Control Over Business Activity

Agencies can now manage business activity with more flexibility using structured status controls. For agency users, this means instead of disabling a business entirely, you can temporarily pause operations for payment or administrative reasons, while keeping all configurations, integrations, and knowledge intact for a seamless restart.

What’s New

• Pause (Payment): Temporarily halt business activity when payments are pending. AI agents stop handling calls, while workflows, integrations, and settings remain preserved.

• Pause (Admin): Pause operations for administrative or compliance reasons without removing the business from the system. Configurations stay intact for quick reactivation.

• Flexible Status Transitions: Switch between Pause, Enable, and Disable states without manual reconfiguration or repeated onboarding.

• Clear Status Visibility: Instantly see whether a business is active, paused, or disabled, reducing operational confusion and improving management clarity.

Why This Matters

For agency users, structured status controls reduce operational disruption and cut down unnecessary reconfiguration. You can act quickly when issues arise, resume operations seamlessly, and maintain consistent AI call behavior across every business state you manage.

Additional Enhancement

• Reset Business Account: Reset a business account before handover. Test data, sample calls, and trial configurations are cleared, giving the business a clean, professional starting point.