Create Coupon

Written By Anand Raj

Last updated 12 days ago

Use Create Coupon to launch a new promotional discount you can apply to Businesses on their Billing page. Coupons are a fast way to close deals, run seasonal campaigns, or reward specific customers.

How to create a coupon

  1. Open the Coupons module from the sidebar and click + Create Coupon in the top right.

  2. Fill in the fields in the side panel:

    • Coupon Name — A friendly internal label (max 25 characters), e.g. Spring 2025 Promo.

    • Coupon Code — The code your team or the Business will enter on the Billing page. Type it manually or click Get code to auto-generate one.

    • Coupon Type — Choose Generic (any Business can use it) or Business (locked to a single Business you select). This cannot be changed after creation.

    • Discount — The amount of the discount.

    • Type — Select % off (percentage) or Flat (fixed dollar amount).

    • Apply By Date — The window during which this coupon can be applied to a Business. After this date the coupon can no longer be added to a new package.

    • Validity Period — How many months the discount stays active on a Business after it's applied.

  3. Click Create. The coupon appears in the Coupons list with status Active.

Generic vs Business coupons

  • Generic — Reusable across all Businesses in your Agency. Best for broad campaigns (e.g. SPRING2024, WINTER2024).

  • Business — Tied to one specific Business at creation time. Best for negotiated, one-off deals (e.g. KICK2025 exclusive to ACME Corp).

Important: Once you create a coupon as Generic or Business, the type is locked. To switch types you must archive the coupon and create a new one.

Stripe sync

If you're a Kickcall Stripe user, every coupon you create here is automatically synced to your connected Stripe account, so the same discount is honored on Stripe-processed invoices and subscriptions — no duplicate setup required.


Frequently Asked Questions


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