How do I find and manage agency-owned integrations in Kickcall?

Find integrations owned by your Kickcall agency, review wholesale and reseller prices, and open setup details before connecting businesses.

Written By Maruf Ansari

Last updated 9 days ago

Your Businesses already run on scheduling tools, EHRs, EMRs and CRMs. My Integrations lists every integration your Agency owns, so you can connect those platforms to your Businesses' AI Agents, set what you charge for each connection and resell integrations as part of your service. With an integration connected, the AI Agent can read and write real data during a call instead of only taking a message.

Manage & Resell integrations as an Agency in Kickcall

What this does

Owned at the Agency level. Once an integration is in My Integrations, you can connect it to as many Businesses as you need. You do not buy it again for each Business.
Billed per connection. Billing is per connection, per location, per month. You pay the wholesale price, and your Businesses pay the Reseller Price you set.
Free starter set. Every new Agency starts with a set of free integrations enabled by default. You can buy more or request new ones from the Marketplace tab.

What you see on each integration card

Card Element	What it Shows
Logo and name	The third-party product, such as Clinic Sites, Shopify, Calendly, SimplyBook.me, iTrust or Zapier.
Wholesale price	What you are charged per connection per month, shown as a green pill (for example, $145 /Connection/Month). Free integrations show Free.
Reseller Price	What you charge your Businesses. Select the pencil icon to edit it.
Read & Configure	Opens the integration's details page, where you review its tools, read its setup guide and assign it to Businesses.

Guides in this section

Task	Guide
Set what you charge Businesses and link it to billing	Integration Pricing — Set Resell Price and Bill Businesses Correctly
Review an integration's tools and documentation, then assign it to Businesses	Integration Details — Review, Document and Configure
Buy an integration you don't have yet	Buy an Integration — Purchase and Unlock Launch Support
Ask for an integration that isn't on the Marketplace	Request a New Integration — Submit and Track Progress

Next step

Open Read & Configure on the integration you plan to use first and read its documentation before you assign it to a Business.

Frequently Asked Questions

Do I need to buy an integration separately for each Business?

No. You buy an integration once at the Agency level, and then connect it to as many Businesses as you need. You only pay per active connection / per location / per month.

What's the difference between a free and a paid integration?

Free integrations come bundled with your Agency onboarding and have no per-connection wholesale charge. Paid integrations have a wholesale price set by Kickcall, and you set your own resell price on top.

Where do I add a new integration that isn't in my list?

Open the Marketplace tab. From there you can buy any listed integration, or use Request New Integration if the software your Business uses isn't yet supported.

Can a single Business use more than one integration?

Yes. A Business can be connected to multiple integrations at the same time (for example, an EHR for appointments + a CRM for follow-ups). Each active connection is billed independently.

Was this helpful?

Still need help? Ask the team