What can I set up in Kickcall Agency Configuration?

Explore Agency Configuration in Kickcall to set up whitelabel branding, system email, business pricing packages, and optional third-party services

Written By Maruf Ansari

Last updated 9 days ago

Before onboarding Businesses onto your Agency, you need your whitelabel identity, system email and pricing in place. The Configuration module is the control center for that setup, plus the third-party services that extend it.

Configuration Overview

Configuration groups every Agency-level setting that is not specific to a single Business: branding, outbound email, pricing packages, optional add-ons, and third-party services such as Stripe, Tolt and Customer.io.

Configuration has its own menu with two sections.

Whitelabel & Setup

What your Businesses see and buy.

Page	Use it to
Branding	Set your name, logo, favicon, colors, support details, legal links and custom domain
Email (SMTP)	Send system emails (notifications, login codes, verifications) from your own domain
Pricing Packages	Create the packages you sell to Businesses, and set add-on pricing
Coupons	Create and manage discounts for Businesses

Agency Only

Tools for your Agency's own systems. Businesses never see these.

Page	Use it to
Third-Party Apps	Connect Stripe, Tolt, Customer.io and Single Sign-On
API Keys (Coming Soon)	Let your servers call Kickcall securely (Coming Soon)
Webhooks	Receive real-time events on your own endpoints

Recommended setup order

Branding
Email (SMTP)
Third-Party Apps — connect Stripe if you will bill through the platform
Pricing Packages
Coupons (optional)
API Keys and Webhooks (optional, for technical teams)

Note: Stripe lives under Third Party and is optional. If you prefer to manage payments outside Kickcall (invoicing, bank transfer, etc.), you can leave it disabled and still use Pricing packages for usage tracking and billing reports.

Frequently Asked Questions

Do I have to configure all tabs before going live?

At minimum, complete Branding, SMTP and Pricing before onboarding real businesses. Third Party services (Stripe, Tolt, Customer.io) are optional and can be activated any time.

Where do I configure Stripe?

Under Configuration → Third Party. Stripe is grouped with the other external services rather than under Pricing. Pricing itself only defines the packages; Stripe (optional) charges customers for them.

Can I change these settings later?

Yes. Every tab can be updated at any time — new values apply immediately to future emails, invoices and onboarding sessions.

When will API keys tab be available?

API Keys tab is coming soon.

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