Skip to main content
Call Forwarding

Verizon

Written By Maruf Ansari

Last updated 27 days ago

Forward calls from your Verizon business line to your dedicated Kickcall AI phone number.

Turn on call forwarding

  1. On your main Verizon handset, dial *72.

  2. Enter the 10-digit Kickcall AI phone number — e.g. 8881234567.

  3. Press # (or wait for the confirmation tone) and hang up.

Verizon Wireless customers can also manage forwarding from the My Verizon app or website under Device → Manage → Call Forwarding.

Turn off call forwarding

  1. Dial *73 from your main Verizon handset.

  2. Wait for the confirmation tone, then hang up.

What this does

Call forwarding redirects every incoming call to your Kickcall AI agent. When forwarding is disabled, calls go directly to your main business line and your staff must answer in person.


Frequently Asked Questions

On most Verizon Business plans, forwarded minutes count against your standard minute allotment. Check your plan details if you have a strict minute cap.

Yes — Verizon supports No Answer Call Forwarding (*71 on many plans). Use it if you only want overflow to reach the AI.

One Talk users can configure forwarding from the One Talk admin portal or the mobile app. Set Always forward to your Kickcall AI number.


Was this helpful?

Still need help? Ask the team