RingCentral
Written By Anand Raj
Last updated About 1 month ago
Forward calls from your RingCentral business line to your dedicated Kickcall AI phone number.
Turn on call forwarding
Log in to your RingCentral account.
Open Settings → Call Handling & Forwarding for the user/number that owns your main business line.
Add a forwarding destination and enter your 10-digit Kickcall AI phone number.
Set the rule to forward immediately (so the AI answers right away), or on busy / no-answer if you only want overflow.
Save.
RingCentral's official walkthrough: Call forwarding overview.
What this does
Every incoming call to your RingCentral number is routed to your Kickcall AI agent. When forwarding is disabled, calls go straight to your main line and your staff must answer in person.