Fluent

Written By Maruf Ansari

Last updated 27 days ago

Forward calls from your FluentStream (Fluent Cloud) business line to your dedicated Kickcall AI phone number.

Turn on call forwarding — Web

Log in to your FluentCloud portal.
Follow Fluent's official guide: How to Set Up Call Forwarding in My FluentCloud.
Select Always forward and enter your 10-digit Kickcall AI phone number.
Save.

Turn on call forwarding — Mobile app

Android: Call Forwarding in the FluentStream app (Android)
iOS: Call Forwarding in the FluentStream app (iOS)

What this does

Call forwarding redirects every incoming call to your Kickcall AI agent. When forwarding is disabled, calls go directly to your main business line.

Frequently Asked Questions

Can I forward only when no one picks up?

Yes — FluentCloud supports conditional forwarding (busy / no-answer). Pick the conditional option in the same forwarding screen if you only want overflow to reach the AI.

Does forwarding apply to all users or just one extension?

Forwarding is set per user/extension. Apply it to the user(s) that own your main business line.

More in Call Forwarding:

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