COX

Written By Maruf Ansari

Last updated 27 days ago

Forward calls from your COX business line to your dedicated Kickcall AI phone number.

Turn on call forwarding

Lift the handset and listen for the dial tone.
Dial *72 and listen for the dial tone again.
Dial your 10-digit Kickcall AI phone number (or 1 + area code + number).
You'll hear a stutter dial tone followed by a regular dial tone — that confirms forwarding is on. Hang up.

Turn off call forwarding

Lift the handset and listen for the dial tone.
Dial *73.
Wait for the confirmation tone, then hang up.

What this does

Call forwarding redirects every incoming call to your Kickcall AI agent so it can answer customer inquiries. When forwarding is off, calls go straight to your main business line.

Frequently Asked Questions

What if I don't hear a stutter dial tone?

Hang up and try again — make sure you're dialing from the main COX line. If it still doesn't activate, contact COX to confirm call forwarding is provisioned on your account.

Can I forward to a number with extensions?

No. Forward only to a direct 10-digit Kickcall AI number with no extension digits.

More in Call Forwarding:

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