Spectrum

Written By Maruf Ansari

Last updated 27 days ago

Forward calls from your Spectrum Business line to your dedicated Kickcall AI phone number.

Turn on call forwarding

Lift the handset on your main Spectrum line and dial *72.
Enter your 10-digit Kickcall AI phone number.
Wait for the confirmation tone, then hang up.

Turn off call forwarding

Lift the handset and dial *73.
Wait for the confirmation tone, then hang up.

If your Spectrum plan includes the online voice portal, you can also enable forwarding from there under Call Settings → Call Forwarding → Always Forward.

What this does

Call forwarding redirects every incoming call to your Kickcall AI agent. When forwarding is disabled, all calls go directly to your main business line and your staff must answer in person.

Frequently Asked Questions

Spectrum says forwarding isn't enabled on my line — what do I do?

Call Spectrum Business support and ask them to enable Call Forwarding Always (sometimes called CFA) on your line. It's usually included free on business plans.

Are there per-minute charges for forwarded calls?

Standard Spectrum forwarding typically uses your included minutes. Confirm with Spectrum if your plan has a minute cap.

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